Download availability and expired links
- Each download link lasts 7 days.
- Downloads are available for 30 days after the export completes. The order page shows how many days remain.
- To get fresh links, open the order page again from your exports. It creates new links each time it loads. If they fail to load, select Retry download links.
- After 30 days the order page says the export has expired. To get the data again, place a new order in the Data Catalog.
Review the quote
The Review export order page lists each dataset with its dates, which you can still change. The order summary shows the subtotal, export credits, any discount, and the Total today. All dates are UTC, and a day runs from 00:00 to 24:00 UTC. How prices are worked out is under Pricing.Sign in and pay
Select Confirm & Pay. If you are signed out, the button reads Sign in to continue; after you sign in you return to the same order without rebuilding the cart. Export credits apply first. When they cover the total there is no payment step and the export starts. Otherwise you pay the remainder by card in Stripe Checkout, then return to the order page.Follow your order
Each order has an order page in your dashboard, titled Export Order, with the order ID under the title. Its status moves through these states:
You get an email when the files are ready. To notify your own systems instead, subscribe a webhook to the
export.job.completed and export.job.failed events; see Webhook Alerts.
Resume an unpaid order
If you leave Stripe Checkout without paying, the order stays on its order page as Awaiting Payment. Open the page again later to resume payment. Unpaid orders expire: after 15 minutes if payment never started, and after 26 hours if you left Stripe Checkout. An expired order shows as Unavailable and needs nothing refunded; build the order again in the Data Catalog.Download your files
When the order is Ready to Download, the Download Files section lists each Parquet file and aREADME.md, grouped by market and data type, with their sizes. Select a file name to download it.
To download on a server, copy a file’s link and fetch it with curl. Keep the quotes: the link carries a signature in its query string.
exchange metadata.
The files are licensed for your use under the Data License. Read Data rights before you publish or redistribute data from them.
If an export fails
When a paid export fails, the order page shows Unavailable and no file is produced.- Paid with export credits: the credits return to your balance automatically within a few minutes, so you can place the order again at no extra cost.
- Paid by card: contact support with the order ID for a refund.
Recurring delivery
For scheduled file delivery or large historical datasets delivered as Parquet, see Enterprise delivery. For data on request from your code, use the REST API.Next step
Open your exports
See your orders, their status, and download links.